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Thinking of Moving? State Division of Consumer Protection Offers Tips on How to Avoid Scams


If you’re planning or thinking about moving soon, the New York State Division of Consumer Protection (DCP) is offering some tips to ensure you don’t end up getting scammed during the moving process. The Division of Consumer Protection says consumers should be aware of deceptive business practices that could cost them thousands of dollars for services not provided while moving.

“Moving to a new home can be very stressful if consumers don’t choose the right services to transport their personal possessions or verify that the company they plan to use is properly licensed by the State of New York,” said Secretary of State Robert J. Rodriguez. “The NYS Division of Consumer Protection offers important tips for New Yorkers to avoid the signs of possible scams and to plan for a smoother and more secure moving experience.”

Tips include paying attention to bait and switch practices, deceptive business practices, reviewing all of the terms and conditions prior to loading, doing online research before selecting a business, hiring someone who is licensed or registered to move, and more.

Bait and Switch practices are deceptive practices that can involve a mover providing a misleading quote and then making last minute changes to agreed-upon price quotes. The DCP says be wary of companies that offer “instant quotes” instead of gathering actual information on a possible move for an accurate quote. If you receive a binding estimate, you cannot be required to pay more than the amount you agreed upon.

Deceptive business practices could include late deliveries with no advanced notifications, delivery of damaged items, missing items, holding items hostage until consumers provide additional amounts of money or a failure to fulfill any contractual obligations. Doing online research on a possible business can help you avoid businesses known for these practices.

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