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State Launches COVID-19 Hotline For Those With No Healthcare Provider


For those who do not have a healthcare provider and end up testing positive for COVID-19 staying protected would be difficult.

Yesterday, Governor Kathy Hochul announced a new free hotline for those who do not have a healthcare provider to call if they tested positive for COVID-19. The Hotline is available 24-hours per day, seven days a week and operated by experienced Health and Hospitals professionals who have the clinical training to prescribe treatment and referrals if needed. The ExpressCare platform is a service that allows New Yorkers to receive virtual care from a Hospital provider.

The hotline, 888-TREAT-NY was launched by the State Department of Health after an agreement to utilize the virtual Expresscare platform that is operated by hospitals.

“We’ve made real progress in our fight against COVID-19, but as new variants continue to spread it’s important to continue to adapt and expand our efforts to protect New Yorkers,” Governor Hochul said. “Our new COVID-19 treatment hotline will provide New Yorkers with better access to early treatments that help prevent severe illness.”

As all treatments require a prescription, those who test COVID-19 positive should talk to their provider or call 888-TREAT-NY to determine what treatment is best for them.

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