NY State of Health, the state’s official health plan Marketplace extended the deadline to enroll or renew coverage for a health plan effective January 1 through Saturday.
In a statement provided to WXHC, NY State of Health Executive Director Donna Frescatore said, “NY State of Health is having the busiest open enrollment period yet and we want consumers to have a little more time to select a health plan for January 1, 2017.”
According to the agency, in the past three days, more than 55,000 New Yorkers have enrolled or renewed coverage through NY State of Health. The Customer Service Center has answered more than 1,000,000 calls since the start of Open Enrollment on November 1 and an average of 46,000 calls a day this week. The NY State of Health website has also experienced high traffic reaching 12,000 users in peak hours.
NY State of Health offers a variety of plans to choose from and claims to be the only place where consumers can get financial help to pay for coverage. Many consumers buying plans through the Marketplace will qualify for increased financial assistance in 2017 to help make coverage more affordable.
Consumers who have questions or need help enrolling can log onto www.nystateofhealth.ny.gov or call 1-855-355-5777.Customer service hours will
Customer service hours: Friday, December 16 from 8 am – 8 pm and Saturday, December 17 from 9 am – 1 pm.