Attorney General Eric Schneiderman is asking New Yorkers to test and submit their internet speeds to make sure they’re getting what they pay for.
The AG has launched and investigation into internet speeds. Chuck Bell, programs director for Consumers Union, said some broadband internet subscribers don’t receive the fast Internet speeds they’re paying for.
Schneiderman unveiled a form Sunday that allows consumers to share their Internet speeds with his office.
The test allows customers to test their internet speeds and take a screen shot of the results. The form requests other information, including the user’s internet service provider, the bandwidth level they pay for and how their computer is connected to the internet.
In October, Schneiderman’s office sent letters to Cablevision, Time Warner Cable, and Verizon requesting documents on whether advertised Internet speeds are accurate.
Schneiderman asked for other data, including the number of customers receiving different tiers of internet service.
The test is available on-line at internethealthtest.org.