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The State DMV’s reminding New Yorkers they can chat live with DMV representatives through the organization’s website.
Additionally, the number of topics that customer agents can assist with has been expanded to include things like enhanced license questions and traffic tickets. This will allow customers to get the answers they’re looking for more quickly and on their own schedule compared to calling or visiting the DMV in person.
Officials with the DMV say that the topics live representatives can respond to will continue to grow in the coming months.
