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New Protections Announced For Low-Income Residents From Losing EBT Benefits from Scams or Skimming

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New York Governor Kathy Hochul announced yesterday new protections for low-income New Yorkers to help protect them from losing their Electronic Benefit Transfer (EBT) card from scams or skimmers.

Starting yesterday, there is now a new EBT lock/unlock feature on the ConnectEBT app. The Governor’s Office says this will allow card users to lock their EBT cards easily when they’re not in use and help them protect their benefits from scammers.

“Low-income New Yorkers shopping for food and other essential items for their families should never have to find out at the checkout that their benefits have been stolen by scammers,” Governor Hochul said. “We will continue to take action to protect New Yorkers from scam-related theft and ensure that EBT cardholders have effective tools to protect their benefits.”

Card skimmer device scams have been on the rise within the state. The skimmers are covertly placed over a card reading machine at various retailers. The skimmer will then copy EBT card and personal identification number information from EBT users. The stolen data is then used to drain funds from the victims’ account.

With the new lock/unlock feature, Hochul says this can help prevent skimming by having consumers lock their card whenever not in use. A locked card will block all purchases, balance inquiries, and transactions on the card.

More information on the EBT card lock through the ConnectEBT app may be found HERE.

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