NBT Bank has earned its spot on Forbes World’s Best Banks list which was released on April 13th, and is now the highest ranked bank based in the State of New York and highest ranked in Connecticut and Vermont. NBT was only one of 75 banks in the United States to be on this list, compared to tens of thousands of financial institutions globally that were considered.
“We’re incredibly honored to have earned this powerful affirmation that NBT truly has the best team in community banking,” said NBT Bank President and CEO John H. Watt, Jr. “As a community bank, our customers are at the core of all we do and their satisfaction is the driver of our success.”
The rating is based on overall customer satisfaction on a survey of over 45,000 people around the world. Banks were rated on overall recommendation and satisfaction, along with trust, terms and conditions, digital goals, customer service and financial advice.