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HEAP applications now available for residents

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Income-eligible Cortland County residents can sign up for assistance with paying their heating bills this winter.

Applications for the federally funded Home Energy Assistance Program (HEAP) are available online at www.mybenefits.ny.gov. If you don’t have internet access, call 607-428-5400 to have one mailed to you.


Regular HEAP opens on 11/2/20 and is projected to run until 3/15/21, with eligibility based on a number of factors including income and housing situation.

Individuals must either pay directly for heating costs or pay rent that includes them. If you are in receipt of Temporary Assistance or SNAP, you will receive regular HEAP benefit automatically.


HEAP Emergencies opens on 1/4/21, running until 3/15/21.

If you have a fuel emergency such as a power shut off or less than 1⁄4 tank of fuel, you can apply for Emergency HEAP over the phone by calling the county at 428-5400.

Calls will be returned within 24 hours. If you cannot wait, please come to the county office building in person for emergency help (as long as your eligible).


Heating Equipment Repair and Replacement

This program is available to help low income homeowners repair or replace heating equipment to ensure it is functional. The participant must reside in the home receiving the benefit.

If you are without heat, you’ll need to complete an in-person application so you can be seen that day. Otherwise, you
can call 607-428-5400.


Individuals over the Age of 60

Seniors and anyone who is disabled or in receipt of Coda A SSI may contact the Cortland County Area Agency on Aging at 753-5060 to receive an application and apply by mail.

If you have an immediate heating emergency, you can come into the agency for assistance.


Some required documentation can be submitted electronically through a free mobile device app, NYDocSubmit.

For detailed information on all HEAP programs in Cortland County, visit this link.

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