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FTC Warning of Call and Text Scam Regarding Suspicious Purchase on Amazon


The Federal Trade Commission (FTC) is warning consumers of an ongoing call and text message scam regarding a suspicious purchase made on Amazon. The FTC says this is a scammer who has an elaborate story about fraud using your identity which usually ends with the victim draining their bank or retirement accounts.

The FTC says it’s not Amazon calling and scammers fake their phone numbers to make it appear that Amazon is in fact calling you. They continue on to say you should not trust the number in your caller ID and not to trust what the caller tells you if you answer.

The best way to check if you have concerns regarding a suspicious transaction on Amazon, is to log in through the Amazon website or app. Never call back the number that called you or a number someone left in a voicemail or text.

“No one legitimate will tell you to keep it a secret. If there’s a problem with your account or identity, always talk about it with someone you trust — especially if the stranger on the phone says it’s serious or involves a crime or claims to be from the government. That’s a scam.”

FTC said in a release.

If someone stole your identity to open fraudulent accounts, complete an FTC identity theft report at IdentityTheft.gov, then put an extended fraud alert on your credit report. Do not transfer money or drain your savings to protect it from fraud.

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