DMV looks to expand online services

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The New York Department of Motor Vehicles is working to expand online services to make it easier for resident-motorists to do business from the comfort of their own home.

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A pilot program is now being launched offering written learner permit tests for passenger cars and motorcycles online.

Another trial will allow residents of counties served by state-run DMV’s to register their vehicles online, which doesn’t include Cortland, but does include Onondaga.

The state will then work with clerks in the remaining counties to enable their use of online registrations, as well.

“As the last six months have demonstrated, we need to continue reimagining how to provide essential government services safely, securely and efficiently in the midst of this pandemic,” Governor Cuomo said. “These online options will make it more convenient for New Yorkers to access the services they need, while reducing congestion in the DMV offices and helping continue our shared progress in stopping the spread of this virus.”

Online Permit Test

 Select customers who currently have a reservation for an in-office permit test will be invited to take the exam online, and following the successful launch of this pilot, the online option will become available to all permit applicants later this fall.

By offering the test online, New Yorkers will save significant time when they come to the DMV to finish the application process and will be able to take the test at their convenience in a familiar and safe environment.

It also frees up office space, allowing the DMV to accommodate more customers in-person who cannot complete their transactions online or by mail or drop box.

Online Vehicle Registration

For the first time ever, New Yorkers who live in counties with state-run DMV offices—New York, Kings, Queens, Bronx, Richmond, Nassau, Suffolk, Westchester, Rockland, Albany and Onondaga counties—can now register their vehicles online on the DMV website.

This eliminates the need to visit a DMV office, making it safer and more convenient, and it allows the DMV to offer more appointments to customers needing transactions that must be completed in-person. 

The DMV is working with County Clerks who operate DMV offices in the remaining 51 counties to expand the online registration service statewide.

 Before registering a vehicle, the customer must get it insured. Then, they can use the simple, step-by-step online registration tool to register a vehicle online.

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