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Cortland Police Warns of UPS And USPS Text Message Scam


The City of Cortland Police Department is alerting residents to an ongoing text message scam claiming to be from UPS or the USPS. The text messages received come with a suspicious link regarding a delivery and asks for a response.

Cortland Police says do not click on the link and if you have received this type of message, it is a type of scam called Smishing. Smishing is a form of phishing which involves either a text message or phone number. In most cases, the scammers impersonate a government agency, bank, or other company to show “legitimacy.”

The goal of the scammers is to retrieve personal information such as usernames and passwords, Social Security numbers, date of birth, credit card numbers, personal identification numbers, and more. If they receive the information they desired, it typically leads to financial fraud and identity theft.

“If you suspect the text message you have received is suspicious but are expecting a parcel, please do not click on any links. Rather, report it and visit USPS.com from your mobile device or computer for tracking and additional resources.” Cortland Police said in a release.

The USPS offers free tools for residents to track their packages. Customers will have to register online and provide their tracking number. USPS will not send customers text messages or emails without a customer first requesting the service with a tracking number, and it will NOT contain a link.

To report USPS related smishing, send an email to spam@uspis.gov.

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