New York Attorney General Barbara Underwood announced yesterday (December 18) a record $174.2 million settlement with Charter Communications, Inc. and Spectrum Management Holding Company for “defrauding their internet subscribers.”
The landmark agreement settles a consumer fraud action alleging the state’s largest Internet Service Provider (ISP) denied its customers the reliable and fast internet service it had promised.
Over 700,000 active subscribers will now each receive between $75-$150.
Streaming services and premium channels will also be made available at no charge for approximately 2.2 million active subscribers.
Charter will notify subscribers of their eligibility for refunds and disburse them within 120 days.
The $62.5 million in direct refunds are believed to be the largest-ever payout to consumers by an ISP in U.S. history.